CRC Data Technologies

Introducing Your Customized IT Start Page

We’re excited to introduce new features in our dashboard, designed to be the go-to start page for your team. With a streamlined interface, key integrations, and improved support tools, managing IT, training, and company-wide updates has never been easier. A Centralized Hub for Everything You Need Your Team Can: Quickly launch all your platforms from one place, eliminating the need to search for links or bookmarks. Stay informed with company-wide announcements—publish alerts or updates that instantly reach your entire organization. Submit and track support tickets effortlessly without needing to call or email, reducing downtime and speeding up resolutions. View ticket history to see past requests and follow up on ongoing issues. Seamless Access to IT Insights & Training The dashboard isn’t just for support—it’s also your gateway to essential IT resources, including: Microsoft 365 & Teams training to help employees make the most of their tools. Warranty reviews to ensure your hardware is up to date and covered. Microsoft 365 license and usage information to optimize your technology investments. How to Use the Dashboard Set it as your start page – Make your dashboard your first stop every day for IT, news, and quick access to all your business tools. Easily submit tickets – Click on the support section to open a request and track progress without picking up the phone. Post important alerts – Share critical updates with your entire company in just a few clicks. Access training & reports – Find the latest Microsoft 365 training, view IT reports, and check warranties. Stay connected – Use the built-in tools to communicate directly with our support team and get real-time updates. Your IT, Simplified By making your dashboard the start page, you create a central place where everything your team needs is just one click away.. Whether it’s IT support, training, company-wide news, or access to your business tools, the dashboard ensures you’re always connected and informed. Ready to get started? Reach out to us today to learn more or get your team set up!

Introducing Your Customized IT Start Page Read More »

Why Upgrading to Windows 11 is Essential for Your Business

With Windows 10 support ending on October 14, 2025, upgrading to Windows 11 is a strategic move to enhance security, boost productivity, and ensure long-term business continuity. Delaying the transition could leave your systems vulnerable to security threats and software compatibility issues. Benefits of Windows 11 Windows 11 strengthens security with TPM 2.0, Secure Boot, and Virtualization-Based Security (VBS), providing better protection against cyber threats and ensuring compliance with modern security standards. Regular security updates help safeguard sensitive business data and reduce the risk of malware attacks. Productivity also gets a boost with a streamlined interface, Snap Layouts for intuitive multitasking, and integrated Microsoft Teams for seamless collaboration. Improved touch and pen support enhances flexibility across different devices, while long-term Microsoft support ensures ongoing updates and access to the latest applications. Risks of Not Upgrading Failing to upgrade before Windows 10 reaches end-of-support can have serious consequences: Security Vulnerabilities – No more security updates, leaving systems exposed to cyber threats. Software Incompatibility – New applications may not support Windows 10, causing performance issues. Higher Maintenance Costs – Outdated systems require extra IT resources to manage security risks. Compliance Risks – Running an unsupported OS may violate industry regulations and lead to penalties. Why Upgrade Now? After October 14, 2025, Windows 10 will no longer receive security updates, increasing security risks and software compatibility issues. Upgrading early allows for proper hardware assessments, staff training, and budget-friendly implementation, ensuring a smooth transition with minimal disruptions.

Why Upgrading to Windows 11 is Essential for Your Business Read More »

Why MFA Matters

Cybersecurity starts with how users handle passwords. In environments where users lack proper training in cyber hygiene, we often see: Passwords reused across multiple sites Weak passwords with low complexity Passwords unchanged for years These bad practices contribute to the high number of breaches each year. If a hacker compromises a cloud service where a user has an account—even if the stolen credentials are encrypted—this user’s password is often among the first to be cracked. Every other site where they’ve reused that password becomes exposed. Enabling Multi-Factor Authentication (MFA) significantly reduces this risk. With time-based one-time passwords (OTP), you provide only a small part of a complex password that changes every 30 seconds. If using SMS-based MFA, you receive a notification when someone attempts authentication. While MFA doesn’t guarantee immunity from breaches, it drastically lowers the chances of a successful attack. The most critical service to secure with MFA is your email. A compromised email account allows hackers to reset passwords for nearly all your other accounts, as email serves as the primary method of identity verification. To a hacker, access to your email is invaluable. Although MFA may seem inconvenient, the security benefits far outweigh the minor hassle. When combined with a robust password manager, MFA provides strong protection against the most common cyber threats.  

Why MFA Matters Read More »

Are Your Private Credentials on the Dark Web?

You might not be familiar with the criminal underworld of the internet, often referred to as the dark web, and the security threats it poses to your organization. Log-in credentials are bought and sold by hackers on the dark web to gain access to your network and steal your organization’s critical assets. After doing so, cybercriminals can shut down your business processes, sell your customer’s personal information, demand a large ransomware payload, and much more. Unfortunately, this activity tends to go undetected because it appears as normal operations being performed by your employees. If your organization does not have a trusted team of experts consistently monitoring your network activity, you may be at risk of a crippling cyberattack. Many businesses don’t realize that one of the biggest cyber risks within their organization is their employees. Have you heard about cybercriminals strategically leaving thumb drives containing malicious hacker code in employee parking lots, waiting for someone to pick them up and plug them into their work laptops? Unfortunately, research indicates that over 60% of individuals who find a thumb drive will plug it into their computers—potentially providing hackers with an easy entry point into the network. It’s understood that in today’s technological world, cybersecurity is vital for businesses of all sizes. Unfortunately, cybersecurity doesn’t always seem to be a priority until a breach occurs, at which point it’s often too late. Scanning the Dark Web for Your Credentials One of the most important aspects of understanding your organization’s overall security posture involves conducting a risk assessment to pinpoint any undisclosed security vulnerabilities and defensive gaps. As part of this process, a dark web scan can provide additional information about potential risk exposure and can serve as an early indicator of cyber threats that may have gone unnoticed. The findings of a dark web scan can reveal employees who might have utilized their corporate email for personal reasons, potentially leading to compromised credentials and posing unwarranted risks to your organization. This is why it remains very important for employees to understand cybersecurity compliance within the workplace, and they should not be using their business email for non-professional activities. A dark web scan can provide insight into exposed users and allow the organization to set up the appropriate security monitoring measures to ensure credentials are not compromised again in the future. The dark web can be intimidating, especially for organizations that may not have sufficient security measures in place, but CRC Data Technologies is here to help. We utilize a highly reputable third-party to perform risk assessments of our network, and we extend the same test to our customers and other qualifying businesses at no financial cost. We highly recommend that every organization, big or small, assess their network at least twice a year. It’s best to be knowledgeable of any risks to your organization in order to properly defend against them. Give us a call today at 850-654-7262 or email support@crcdatatech.com to get started with your free cybersecurity risk assessment today.

Are Your Private Credentials on the Dark Web? Read More »

How to Safely Store and Share Passwords

If you ask a security expert, you’ll likely receive traditional advice regarding password sharing: “Avoid sharing passwords.” However, we know that approach isn’t always feasible with the amount of applications being used within an organization today. In many workplaces, sharing a password for a specific website or app can be useful in saving time and money. For example, SurveyMonkey requires additional payment per user, so by sharing the same account amongst employees an organization is able to cut costs. Additionally, collaborative tasks often require password sharing, and the most effective way to safely and securely do that is by utilizing a password manager. These tools are cost-effective and user friendly, providing fortified layers of added security. Password managers provide the safest and most convenient means of storing and sharing your company’s confidential passwords. Why Would You Need to Share Passwords? Shared accounts are the primary reason why employees share passwords, whether they are working from home or in person. Password sharing can help streamline workflow, promote collaboration on assignments, cut down on company spend, and much more. However, if employees are not sharing safely and responsibly, critical information can be left available to malicious hackers. According to an IBM Security report, in 2022 19% of breaches were due to stolen or compromised passwords. So that poses the question, how do you share passwords correctly? Avoid These Common Mistakes When Sharing and Storing Passwords Avoid Sharing Passwords Through Email: Cybercriminals primarily target emails, and unfortunately, most email services are not encrypted. Even the email services that are encrypted are still at risk due to the amount of emails that are stored in servers coming in or going out of your account. Do Not Send Passwords Over Text or Chat: Similar to email, sharing passwords via text or chat is unsafe. Once you have sent that information out, it is available for anyone to steal. Never Write Down Your Passwords: Although it can be convenient, do not write your passwords down on a sticky note, in a notebook, or even type them on a Word Document. Do Not Store Passwords on Your Device: If your phone or laptop gets stolen, there is nothing stopping the thief from using every password you have saved on your device. How to Safely Share and Store Passwords A password manager is the most secure way to store your passwords. Only those with your master password can access the information you have stored, and password managers also have the most secure sharing features. These features include: Zero-knowledge architecture Multifactor authentication Unique password generator Weak password notifications Breach notifications Enable secure and straightforward password sharing with a password manager. Certain applications allow you to designate which passwords your employees can access while keeping others in a private vault. They also offer the capability to share documents or records without revealing important credentials. Using a password manager also eliminates the need to remember several unique passwords for different websites. Now, the only password you need to remember is the master password to access the application. Smart Organizations Use Password Managers Sharing passwords is risky, but there is a safe way to do it when necessary. Using a dependable password manager helps you maintain control over who accesses your credentials and ensures that your private information isn’t at risk of being stolen. It is also important that your employees are knowledgeable on safe cyber hygiene, and they are aware of the do’s and don’ts of password storing and sharing. If you’d like to get set up with a password manager but aren’t sure which one would be best for your organization, give us a call today and we can help.

How to Safely Store and Share Passwords Read More »

Cybersecurity Compliance for Small Businesses

Regardless of how big or small your business is, it’s crucial to prioritize cybersecurity to safeguard your data from potential cyber threats. It is also imperative that your organization protects your clients’ and customers’ information, ensuring the privacy and protection of all their critical data. Compliance regulations mandate that any company storing personal information must ensure security for their customers and clients. These requirements have been implemented to hold organizations responsible for the critical information they possess. If a company does not prioritize security and a hacker breaches the network, their access and possibilities are endless. So that presents the question, what can be done to ensure that your organization and all of the critical data stored within your systems are protected? In the past, many small to medium-sized businesses relied solely on firewalls and other intrusion prevention and detection systems, but today, those measures are no longer sufficient. Now, it’s important to talk with a cybersecurity company that can constantly monitor and manage your systems, ensuring that your organization is keeping compliance regulations. Compliance There are different compliance regulations in place for different entities storing critical information. Each compliance organization oversees a distinct domain; for example, PCI (Payment Card Industry) focuses on credit card security, while HIPAA (Health Insurance Portability and Accountability Act) focuses on personal health information. Startup companies or smaller organizations may not be sure which compliance regulations apply to their company, so it’s best to turn to a managed service provider for help. At CRC Data Technologies, we can identify the specific compliance regulations your company must follow, and we can also provide you with services to stay within those guidelines. Cybersecurity Services Navigating cybersecurity as a small to medium-sized business can be challenging, but there are solutions available to keep your company protected. Whether you opt for reliable products or complete care services, there is a security solution to fit every organization’s needs. If you have any questions regarding your cybersecurity and the various options available, reach out to us today. We have the knowledge and experience to keep your organization within compliance requirements while also keeping all your critical information secure.

Cybersecurity Compliance for Small Businesses Read More »

Combatting Business Email Compromise Risks

According to the FBI Crime Complaint Center, there were nearly $51 billion in exposed losses last year due to business email compromise (BEC). This number has continued to increase throughout previous years, and it shows no signs of slowing down anytime soon. Cyber threats are continuing to evolve, so it is crucial that your organization is knowledgeable of the risks that you may face in a BEC attack. Knowledgeable Employees Ensuring that your employees are educated and can recognize a threat when it arises is one of the most important ways to protect your company against BEC. For example, if an employee in your finance department receives an email from a client requesting to change wire transfer information, make sure that the employee recognizes the email as a red flag. Although it may seem obvious, it can be overlooked when employees get busy working against deadlines. Monitoring for Anomalous Behavior BEC threats mimic normal user behavior, and this is why they can be so dangerous. With the rise of remote work, companies increasingly rely on cloud services like Microsoft® Office 365®, which places data in a complex environment often lacking adequate protection. Once threat actors gain access to Office 365, reaching sensitive data becomes alarmingly easy. Traditional perimeter security tools like firewalls struggle to monitor suspicious activity within cloud-hosted applications such as Office 365, SharePoint, or OneDrive. If a cybercriminal bypasses perimeter defense and obtains user credentials, it becomes very difficult to detect threats that appear as normal activity. IT Security Staff Becoming immediately aware of suspicious activity as it appears is crucial. Unfortunately, many businesses lack the resources to assign staff for round-the-clock monitoring of their environment. If an alert is triggered at 1 a.m., the delay until someone notices and comprehends it could determine whether the business can defend itself or suffer catastrophic damage. Managed threat detection and response services serve as a valuable force multiplier, particularly for organizations unable to maintain continuous 24/7 monitoring of their environment. Having a knowledgeable security staff that is constantly monitoring for anomalous behavior and is always available when you need them is vital in preparing your organization against BEC. At CRC Data Technologies, our employees possess the necessary tools and experience to effectively combat BEC, give us a call today to ensure that your organization is protected.

Combatting Business Email Compromise Risks Read More »

Is Your Organization Vulnerable to Cyberattacks?

You can never be too safe when it comes to cybersecurity, and if your organization is not implementing the necessary measures to stay protected from malicious online threats, you and your customers could end up in significant trouble. Cybercrimes can cause millions of dollars in company losses, disrupting spending plans and overall stability. To confront these threats head-on, your company must assess its current vulnerability and ensure the necessary steps have been taken to combat a cyberattack. To determine if your organization is at risk of an attack, see the behaviors below that could make you an easy target for cybercriminals. Out of Date Malware Protection Using outdated antivirus software is a guaranteed way to invite unwanted malware into your network. Cybercriminals are continuously devising new viruses and tactics to breach your firewalls, so it is imperative that your software is always up-to-date and able to withstand cyber threats Weak Passwords Examine the passwords being used by your team, are they secure enough to stop cybercriminals who are actively trying to get into your accounts? Are the passwords being reused across multiple websites? When was the last time those passwords were changed? All it takes is one determined cybercriminal to compromise your security. Surprisingly, even some of the largest companies resort to the simplistic “12345” password. If it’s deemed unsafe for a personal computer, it certainly isn’t secure for professional systems that contain client and employee personal information. Creating strong passwords can significantly enhance your cybersecurity efforts, ensuring that they are unique and changed often. Believing You’re Too Small to Target Cybersecurity companies witness attacks targeting businesses in every industry and of every scale. Believing that cybercriminals won’t target your organization due to your size is very dangerous. Studies show that 43% of cyberattacks are on small to medium-sized businesses, and only 14% of them are prepared for those attacks. Your organization should always be prepared and well-equipped for a cyberattack. Those are just a few indicators of potential vulnerabilities that could leave your organization at risk, but the list extends far beyond those points. If you’re unsure whether you are adequately prepared and protected against ever-evolving cybercrime risks, reach out to us today. We will assess your network and ensure that you have all the necessary tools and resources to protect your organization’s most critical assets.

Is Your Organization Vulnerable to Cyberattacks? Read More »

Five Benefits of Outsourcing Cybersecurity

Cybersecurity companies provide essential services in safeguarding and overseeing networks and servers, offering companies very valuable protection. Outsourcing cybersecurity allows companies to access expertise from industry professionals, ensuring the highest quality of service. Organizations should not be hesitant to outsource their security, and here are 5 reasons that explain why. Cost Efficiency You may assume that outsourcing work will incur higher costs compared to handling it internally. However, to effectively safeguard valuable information across your device network, outsourcing help from a team of experienced professionals is the way to go. Building your own in-house SOC (Security Operations Center) can be extremely expensive, potentially reaching up to three million dollars each year. Rather than managing a team of security analysts, conducting training, dealing with turnover, and deploying multiple security solutions, opting for a reputable cybersecurity company can be a far more cost-effective solution. The Work of Experts Relying on the services of a cybersecurity company not only proves to be cost-efficient, but it also significantly enhances effectiveness in developing and implementing security solutions. While some companies solely depend on software for information protection, this approach falls short; a combination of software and human analysts is essential. Given the ever-evolving nature of cyber threats, the expertise of a security team is vital in detecting issues and devising solutions. This process can be challenging, and it requires constant attention from a knowledgeable staff to effectively protect a network. Real-Time Monitoring and Instant Analysis By leveraging high-quality software and the expertise of security analysts from cybersecurity firms, you can quickly detect potential breaches within your network as they occur, rather than discovering them days, weeks, or even months later. Advanced Monitoring While exploring the capabilities of outsourced services for your company, it is important to understand the abilities of varying software solutions when they’re effectively managed. Utilizing SIEM (Security Information and Event Management) solutions enables you to tailor your security defenses to target specific threats prevalent in your industry. With ongoing updates to servers, computers, and other devices, a team of experts can oversee your SOC and proactively fortify your network against emerging threats. They possess the capability to promptly identify and address potential issues and threats before they escalate. Time Efficiency Outsourcing any service inherently frees up time to concentrate on more pressing matters. Given that your company likely does not specialize in cybersecurity, entrusting these needs to a dedicated firm alleviates concern. By outsourcing your cybersecurity, your company can divert its focus from security tasks, allowing for more attention to be directed towards core objectives.

Five Benefits of Outsourcing Cybersecurity Read More »

What is Zero Trust?

What is Zero Trust? Zero Trust is an IT security model based on the idea of “trust no one, verify everyone”, recognizing that potential threats can emerge from sources both within and beyond the network boundaries. This security model removes implicit trust and mandates a constant verification process by actively gathering real-time data from various sources. In essence, Zero Trust ensures that while users have necessary access, their permissions are limited strictly to what is essential, minimizing potential vulnerabilities and risks. Why is Zero Trust Important? The Zero Trust security model was derived as a solution to the continual advancements in technology and the unique threats that come with it. In a cloud-first, remote working world, this framework has proved to be increasingly important. With more data and more people operating beyond the traditional network perimeter than ever before, it is critical to verify the authenticity of users to prevent a costly data breach. Zero Trust abandons the outdated method of “trust but verify”, which automatically trusted users and endpoints within an organization’s perimeter. Instead, Zero Trust requires continual monitoring and verification that a user and their device has proper authorization. This constant verification is crucial because threats and user attributes are always subject to change, and a one-time verification will no longer adequately protect against today’s advanced cybersecurity attacks. How Does Zero Trust Work? Zero Trust works by employing a range of technologies to continuously monitor and authenticate users and devices. It ensures that users are granted access only to the necessary resources and verifies the authenticity of users attempting to access corporate data. Instead of a one-time validation, it advocates for continuous authentication of access requests. This model relies on organizations having a broad understanding of their services and users in order to effectively monitor and capture any suspicious activity, and approve or deny them in real-time. Indications of suspicious activity include logging in from an unknown location or from an unknown device, and with Zero Trust malicious activity is quickly identified and removed from the system. What are the Main Principles Behind Zero Trust? Zero Trust automatically assumes that there are attackers both within your network and outside of your network, so continuous monitoring and validation of user activity is one of the largest principles behind the security model. Another principle is least-privilege access, which only permits users with the necessary access they need within the network. This involves attentive management of user permissions, but if managed correctly, it will largely minimize unnecessary exposure to sensitive parts of the network. Along with continuous monitoring and least-privilege access, Zero Trust relies heavily on device access controls and multi-factor authentication. Just as individual user’s are continuously monitored and authenticated, the devices being used need the same amount of controls. This is what is known as device access control. Zero Trust systems are monitoring the quantity of devices trying to access the network, whether or not every device is authorized, and continually assessing the devices to ensure that none of them have been compromised. Zero Trust networks also utilize Multi-factor authentication. MFA requires more than one piece of evidence to authenticate a user onto a network. For example, just because a user has entered the correct password, does not mean they are automatically admitted into the network, as they need an additional piece of information to authenticate them. This has become standard practice for a lot of security systems, but it is just one of the many principles of Zero Trust.

What is Zero Trust? Read More »